Terms and Conditions
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using the site or making any bookings.
General Terms
- Acceptance of Terms: By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the site.
- Changes to Terms: We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page. It is your responsibility to review these terms periodically.
Booking and Reservations
- Booking Confirmation: Bookings made through this website or a linked property site are subject to availability and confirmation. Once a booking is confirmed, a confirmation email will be sent to the email address you provided during the booking process.
- Payment: Payment for bookings must be made on site, unless otherwise stated by the specific property.
- Cancellation Policy: Cancellations must be made in accordance with the cancellation policy of the property you booked with, as outlined on that property's booking page. Late cancellations or no-shows may be subject to a fee.
Guest Responsibilities
- Conduct: Guests are expected to behave responsibly and in a manner that respects other guests, staff, and the property. Any damage to the property may result in additional charges.
- Prohibited Activities: Illegal activities, including the use of drugs or the involvement in any unlawful conduct, are strictly prohibited on hotel premises.
Website Use
- Accuracy of Information: While we strive to ensure the accuracy of information provided on our website, we do not guarantee that the content is free of errors, complete, or up to date. We reserve the right to make changes to the site's content, services, or prices at any time without prior notice.
- User Responsibilities: You agree to use the website in a manner that does not harm or infringe upon the rights of others. Any attempt to misuse the website, disrupt services, or attempt unauthorized access to the website's systems is strictly prohibited.
- Third-Party Links: Our website contains links to the individual sites of our hotel properties and other third-party websites. Five Clover Hotels Group is not responsible for the content, services, or privacy practices of those sites. Visiting them is at your own risk.
Intellectual Property
- Ownership: All content on this website, including text, images, graphics, and logos, is the property of Five Clover Hotels Group or its licensors and is protected by applicable intellectual property laws.
- Restrictions: You may not reproduce, distribute, modify, or exploit any content from this website without our prior written consent.
Limitation of Liability
- Disclaimer: The use of this website is at your own risk. Five Clover Hotels Group does not warrant that the website will be error-free or that access will be uninterrupted. The information provided is on an "as-is" basis.
- Limitation of Liability: Five Clover Hotels Group shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website, bookings, or a stay at any of our properties.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at info@fivecloverhotels.com.